Terms of Service

Acceptance and authority

By creating an account, selecting a plan, accessing, or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.

If you use the Services for a company or other organization, you represent that you have authority to bind that organization. In that case, “you” and “Customer” include the organization and its authorized users. You must be at least 18 years old and legally able to enter into this agreement.

The Services

eDigitalBinder provides business software for organizing fleet, driver, vehicle, and compliance-related records. Features may include document storage and assignment, expiration tracking, alerts, a browser-based office dashboard, driver mobile access, offline access to previously synchronized documents, and OCR-assisted driver-license data entry.

Features may vary by plan, device, platform, location, or product version. We may improve or modify the Services over time, subject to our obligations for material changes under these Terms.

Accounts and organization control

Customer organizations control their users, roles, permissions, drivers, vehicles, and uploaded records. You are responsible for maintaining accurate account information, protecting login credentials, limiting access to authorized users, and activity performed through your account.

Notify us promptly at office@edigitalbinder.com if you suspect unauthorized access. We are not responsible for access caused by your failure to protect credentials or properly administer users, except to the extent caused by our breach of these Terms or applicable law.

Trials, subscriptions, and billing

Trial period

Unless a different period is stated when you register, the trial lasts 14 days and does not require a credit card to begin. During the trial, an authorized user may select a paid plan and add a valid payment method. Doing so authorizes the first subscription charge at the end of the trial and recurring charges for each following billing period until canceled.

If no paid plan or valid payment method is in place when the trial expires, access is locked and the company account enters a 30-day retention and deletion lifecycle. An authorized user must manually activate a paid plan to restore access, subject to the data still being available.

Recurring billing

Subscription prices, included usage, billing frequency, and applicable plan details are displayed before purchase. Payments are processed through Authorize.Net. By adding a payment method and activating a plan, you authorize us and our payment processor to charge recurring subscription fees, applicable taxes, and other disclosed charges.

If payment fails, we may retry the charge and suspend or restrict access until payment is received. Continued nonpayment may result in termination and data deletion under Section 15.

Cancellation

A user with the billing.manage permission can cancel through the Billing section. Cancellation prevents the next renewal. Full access generally continues through the date displayed as the effective access end date, normally the end of the already-paid billing period. Cancellation may be reversed before that date when the Billing section offers that option. Certain legacy subscriptions require support assistance.

Payments are nonrefundable and we do not provide prorated credits for unused time, except where required by law or expressly agreed in writing. We may change pricing for future billing periods after providing reasonable advance notice.

Customer data and documents

As between you and eDigitalBinder, you retain your rights in documents, files, records, and other content submitted to the Services (“Customer Data”). You grant us a nonexclusive, worldwide, limited license to host, copy, process, transmit, synchronize, display, and otherwise use Customer Data only as reasonably needed to provide, secure, maintain, and support the Services and comply with law.

You are responsible for:

• The accuracy, completeness, quality, and legality of Customer Data.
• Having all required rights and permissions to upload and process it.
• Keeping documents and compliance information current.
• Assigning appropriate users, drivers, vehicles, and permissions.
• Maintaining independent copies of documents you are required to preserve.

OCR and automated extraction

OCR features may extract information from a photographed driver license and use it to pre-fill a form. OCR output can be incomplete or incorrect because of image quality, lighting, document format, or other factors. An authorized user must review and correct the extracted information before saving or relying on it.

OCR is a data-entry aid. It is not identity verification, legal advice, a background check, or a guarantee that a license or extracted field is valid.

Offline mobile access

Offline access applies only to assigned documents that successfully downloaded to the mobile app while the device was online. Drivers should open the app with an internet connection after new or updated documents are assigned. A file that has not completed synchronization will not be available offline.

Device conditions, available storage, operating-system behavior, app removal, logout, cache eviction, account deactivation, or other technical conditions may affect offline availability. Offline access does not replace the Customer’s responsibility to confirm that required documents are current and available.

No legal or compliance advice

eDigitalBinder provides software tools and does not provide legal, regulatory, tax, insurance, safety, or compliance advice. You remain responsible for determining which laws, regulations, documents, formats, and deadlines apply to your operation, including requirements of DOT, FMCSA, states, provinces, territories, insurers, customers, and other authorities.

We do not guarantee that using the Services makes you compliant or prevents a citation, inspection issue, fine, penalty, loss, or enforcement action. Alerts, reminders, extracted dates, and status indicators are provided for convenience and may be delayed, incomplete, or inaccurate. You remain responsible for monitoring deadlines and verifying every document.

Acceptable use

You may not:

• Use the Services in violation of law or another person’s rights.
• Upload unlawful, malicious, infringing, or harmful material.
• Access another account, company, system, or data without authorization.
• Use the Services for fraud, payment-card testing, or abusive activity.
• Probe, scan, disrupt, overload, bypass, or interfere with security or operation.
• Reverse engineer, decompile, or attempt to derive source code except where law prohibits this restriction.
• Resell or sublicense the Services unless we agree in writing.

Our intellectual property

The Services, software, interfaces, designs, documentation, trademarks, and related technology are owned by AMD Atlantic Inc. or its licensors and are protected by intellectual-property laws. Subject to these Terms and payment of applicable fees, we grant you a limited, nonexclusive, nontransferable, nonsublicensable, revocable right to access and use the Services for your internal business purposes during your subscription or authorized trial.

If you provide suggestions or feedback, you authorize us to use them without restriction or compensation, provided we do not identify you publicly without permission.

Privacy

Our Privacy Policy explains how we collect, use, store, disclose, and protect information, including OCR processing and mobile offline storage. The Customer is responsible for providing any notices and obtaining any permissions required for personal information it submits.

Confidentiality

Each party may receive nonpublic business, technical, security, or operational information from the other party. The receiving party will use such confidential information only to perform or receive the Services and will protect it using reasonable care. This obligation does not apply to information that is public through no breach, already lawfully known, independently developed, or lawfully received without a duty of confidentiality.

A party may disclose confidential information when legally required after giving notice when legally permitted. Customer Data is also handled as described in the Privacy Policy and any separate written agreement between the parties.

Third-party services and platforms

The Services rely on third parties, including Amazon Web Services, Authorize.Net, email infrastructure, device operating systems, app stores, and compatible applications selected by a user to open certain files. Their services may be governed by separate terms and privacy practices.

The Apple App Store and Google Play are distribution platforms and are not parties to these Terms. Applicable app-store terms, including Apple’s standard end-user license agreement where applicable, apply in addition to these Terms.

Availability and service changes

We work to keep the Services available but do not guarantee uninterrupted, error-free, or secure operation. Maintenance, internet or cellular outages, third-party failures, device problems, security events, and circumstances beyond our control may interrupt access.

We may update, replace, limit, or discontinue features. If a change materially reduces the core paid Services, we will provide reasonable notice when practicable, except when immediate action is needed for security, legal, or technical reasons.

Data retention and deletion

We are not required to store Customer Data indefinitely. When a trial expires without a paid plan or valid payment method, access is locked and the company account enters a 30-day retention and deletion lifecycle.

Accounts suspended for non-payment may be permanently deleted 60 days after payment recovery access is locked. We will provide advance notice. Successful payment before the deletion date cancels deletion. Limited billing and transaction records may be retained longer for legal, accounting, fraud-prevention, and dispute-resolution purposes.

An individual app user can request deletion through Profile → Delete Account. This removes the individual account but does not delete the entire Customer organization or all company-controlled records. An authorized company representative can request organization deletion at office@edigitalbinder.com. More information is available on our Account Deletion page.

Deleted data may remain temporarily in backups or where retention is required by law, security, fraud prevention, dispute resolution, or a Customer’s lawful instruction. Data may not be recoverable after deletion. You should export or retain independent copies before access ends.

Suspension and termination

We may suspend or terminate access for a material violation of these Terms, nonpayment, fraud, security risk, unlawful activity, harm to the Services or others, or when required by law. When reasonably possible, we will provide notice and an opportunity to cure before termination, but immediate action may be taken for urgent security, legal, or abuse concerns.

Upon termination, your right to use the Services ends, subject to any paid access period and data-retention process described above. Provisions that by their nature should survive—including payment obligations, ownership, disclaimers, liability limitations, indemnification, and dispute provisions—will survive.

Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT.

WE DO NOT WARRANT THAT THE SERVICES OR CUSTOMER DATA WILL ALWAYS BE AVAILABLE, ACCURATE, COMPLETE, SECURE, ERROR-FREE, OR FREE FROM LOSS, CORRUPTION, OR DELETION. SOME JURISDICTIONS DO NOT ALLOW CERTAIN DISCLAIMERS, SO SOME OF THESE TERMS MAY NOT APPLY TO YOU.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AMD ATLANTIC INC. AND ITS OFFICERS, EMPLOYEES, AFFILIATES, AND PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; LOSS OF DATA, BUSINESS, REVENUE, PROFITS, OR GOODWILL; OR REGULATORY FINES, PENALTIES, OR CITATIONS, ARISING FROM OR RELATED TO THE SERVICES, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES DURING THE THREE MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM.

These limitations do not apply where liability cannot legally be excluded or limited. The limitations apply collectively to all claims and regardless of the legal theory asserted.

Indemnification

To the extent permitted by law, the Customer will defend, indemnify, and hold harmless AMD Atlantic Inc., its affiliates, officers, employees, and agents from third-party claims, damages, losses, liabilities, and reasonable expenses arising from Customer Data, the Customer’s violation of law or these Terms, or use of the Services in a manner not authorized by these Terms.

We will provide reasonable notice of a covered claim and cooperation at the Customer’s expense. The Customer may control the defense, but may not settle a claim in a way that admits our fault, imposes obligations on us, or fails to fully release us without our written consent.

Force majeure

Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, widespread internet or utility failures, labor disputes, government actions, war, terrorism, cyberattacks, or failures of essential third-party infrastructure. This section does not excuse payment obligations for Services already provided.

Governing law and Illinois courts

These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Services must be brought exclusively in the state courts located in DuPage County, Illinois, or the United States District Court for the Northern District of Illinois. Each party consents to the personal jurisdiction and venue of those courts.

Changes to these Terms

We may update these Terms from time to time. We will post the updated Terms with a revised effective date. For material changes, we will provide reasonable advance notice through the Services, email, or another appropriate method when required. Changes apply prospectively from their stated effective date.

If you do not agree to material updated Terms, you must stop using the Services and cancel before the changes take effect. Continued use after the effective date constitutes acceptance of the updated Terms.

General terms

These Terms, the Privacy Policy, the plan and pricing accepted at purchase, and any written agreement signed by both parties constitute the agreement governing the Services. If a signed agreement conflicts with these online Terms, the signed agreement controls for that conflict.

If any provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue. A failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. We may assign them in connection with a merger, reorganization, sale of assets, or by operation of law.

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